Contact Us by Phone or Mail

Ford
United States
Phone:

800-392-3673 (FORD)

TDD for the hearing impaired: 800-232-5952

Mail:

Ford Motor Company

Customer Relationship Center

P.O. Box 6248

Dearborn, MI 48126

Hours of Operation:

Monday – Saturday

8:00 AM – 11:00 PM local time

 
Canada
Phone:

800-565-3673 (FORD)

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)

 
Lincoln
United States
Phone:

800-521-4140

Mail:

Lincoln Customer Relationship Center

P.O. Box 1304

Dearborn, MI 48121

Hours of Operation:

Monday – Saturday

8:00 AM – 11:00 PM local time

 
Canada
Phone:

1-800-387-9333

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)

 
Mercury
United States
Phone:

800-521-4140

Mail:

Mercury Customer Relationship Center

P.O. Box 6128

Dearborn, MI 48121

Hours of Operation:

Monday – Saturday

8:00 AM – 11:00 PM local time

 
Canada
Phone:

800-565-3673 (FORD)

Mail:

Ford Motor Company of Canada, Limited

Customer Relationship Centre

P.O. Box 2000

Oakville, Ontario, L6J5E4

Hours of Operation:

Monday – Friday

8:30 AM – 5:00 PM local time

 
Mexico
Phone:

01800-0013673

Mail:

Ford Motor Company

Guillermo Gonzalez Camarena #1500

Col. Centro Santa Fe

C.P.: 01210

Mexico, DF

Hours of Operation:

Monday – Friday

8:00 AM – 10:00 PM Mexico Time (CST 06-00)